Privacy and Security Policy


Last updated: 14 Feb 2023

Thank you for placing your trust and confidence in China National GeneBank DataBase (CNGBdb). As a third-party platform providing scientific services to global users, when you interact with our website ( ) or use our services, we collect and process your personal information in accordance with the principles of lawfulness, legitimacy necessity, and good faith. We outline in our Privacy and Security Policy (hereinafter referred to as “Policy” ) on this page how CNGBdb collects, protects, uses your personal information, and what your rights are. In particular, please pay attention to the sensitive personal information, which is marked in bold and underlined. This Policy applies to all services provided by CNGBdb.

Please read this "Privacy and Security Policy" carefully before registration and use of our website and make sure you understand it. By using or accessing our content and services, you acknowledge that you accept the practices and policies outlined in our "Privacy and Security Policy" ,"Terms and Conditions", " Data Sharing Policy", and agree to be subject to user agreements of related external databases, and comply with all applicable laws and regulations, ethical principles, scientific research specifications and other requirements.

If you do not agree to the "Terms and Conditions"," Data Sharing Policy", or the "Privacy and Security Policy", please do not access or use any of our services.


1. Your Visit to the CNGBdb Website

2. What Type of Personal Information CNGBdb Collects

3. How CNGBdb Uses Your Personal Information

4. How CNGBdb Stores and Protects Your Personal Information

5. When does CNGBdb Disclose Your Personal Information

6. How CNGBdb Uses Cookies

7. Your Rights

8. How dose CNGBdb Transfer Your Personal Information

9. How CNGBdb Processes Personal Information of Minors

10. Visit CNGBdb via Third-Party Websites

11. Visit Third-Party Websites via CNGBdb

12. How We Update This Policy

13. Contact Us

1. Your Visit to the CNGBdb Website

When you visit the CNGBdb websites, we promise to make reasonable efforts to protect your personal information. We do not collect any personal information about you, unless you explicitly provide it to us or according to applicable laws and regulations.

2.What Type of Personal Information CNGBdb Collects

CNGBdb collects and stores your personal information from your Interaction with CNGBdb platform. Interaction includes, but not limited to, log in or register an account on CNGBdb, fill in the submitter and applicant information form when using the data archiving service.

According to the services you use, we mainly collect personal information as follows:

  • Basic personal information: name, e-mail address, and contact number.
  • Personal education & work information: the name, contact information and postal address of department/organization/unit.
  • Personal internet access records: user operation log records, including access IP, website browsing records, click records, frequency of searched keywords, time spent on each search, execution error message, etc. You understand and agree that website browsing records and click records belong to sensitive personal information, which may easily cause harm to the dignity of natural persons and grave harm to person or property security once that information was leaked or illegally used.

Please understand that the email address or phone number is the necessary personal information for registering according to the requirement of real-name authentication. It does not affect your browsing and search activities if you refuse to provide that information to CNGBdb, but you may not be able to obtain some functions as a registered user, such as data upload. Given the website browsing record is technically inevitable to be automatically collected when you access CNGBdb, if you refuse CNGBdb to collect your website browsing records, you may not be able to use some services on CNGBdb.

3.How CNGBdb Uses Your Personal Information

1. We will use the personal information (name of the submitting party, organization, email, telephone) from basic personal information, personal work information and personal education & work information to provide data services or develop new functions for you, including:

1) Create CNGBdb account;

2) Fulfill user's data service request (including: data archiving service, controlled data download application, data calculation and analysis service);

3) CNGBdb users satisfaction survey;

4) Send you version update and notification email;

5) Check the errors when you agree to send the error details to CNGBdb;

6) Reply to the inquiry request sent by the user;

7) User profiling for product iteration;

8) Statistical analysis of organization supported by CNGBdb Services.

2. Personal internet access records will be used for the following purposes:

1) Provide you personalized content and personalized user experience;

2) Conduct data analysis to improve existing services;

3) Analysis of operation efficiency;

4) Check if users follow the terms of service.

4.How CNGBdb Stores and Protects Your Personal Information

1. CNGBdb has obtained certification of ISO27001 and level III of Classified Protection of Cybersecurity, and will take appropriate security measures to protect your personal information according to their technical requirements.

2. CNGBdb has used industry-standard security protection measures (sensitive information encryption, authority management, etc.) to protect your personal information from unauthorized access, use, and modification, public disclosure, and damage or loss.

3. In the event of a personal information security incident, CNGBdb will promptly contact you by email, via, in accordance with the requirements of laws and regulations, and inform you about the overall situation and possible impact of the incident, measures that CNGBdb has taken or will take to address the situation, suggestions for you to prevent the loss and reduce the risk, and remedial measures to be taken, etc. When it is difficult to inform users one by one, we will release an announcement in a reasonable and effective manner. We will also comply with the requirements and report the incident handling to regulatory authorities.

4. As for the personal information you provide, such as your working address and contact information, because the information is directly related to the authenticity and validity of your account, we will retain the personal information until you send an email to to delete your account; we will delete or anonymize your personal information immediately after you delete your account. For the personal information stored in server logs, such as your Personal internet access records, we will store it for six months in accordance with the requirements of the "Cybersecurity Law" to monitor and maintain the security of network operations, or to provide personalized content and services with your consent. We will delete or anonymize your personal information after the statutory period expires or you withdraw your consent.

5. Your personal information will be stored in CNGBdb's servers, which are located in the People's Republic of China, and we will not transmit your personal information overseas without fulfilling specific legal obligations and obtaining your separate consent. (For the purpose of this policy, the term "located in the People's Republic of China" does not include the Hong Kong Special Administrative Region of the People's Republic of China, the Macao Special Administrative Region of the People's Republic of China, and Taiwan Province of China.)

6. We will regularly update and disclose the security assessment reports, such as the personal information security report. We will proactively disclose security risks if our security assessment affects your personal information-related rights. If you want to get a detailed report, you can contact us via

7. The Internet will never be completely secure, but we will protect any information from you. We will bear the corresponding legal responsibility if your legitimate interests are breached by the unauthorized access, public disclosure, tampering with, or destruction of information, caused by the physical, or technical damage to our facilities.

5.When does CNGBdb Disclose Your Personal Information

1. CNGBdb will not publicly disclose your personal information to any third party, except in cases specified below:

1) If disclosure of your personal information is necessary according to applicable laws and regulations the People’s Republic of China;

2) If sharing and public disclosure of your personal information is mandatory according to regulatory authorities;

3) If you need to disclose your specified personal information in a manner that you agree to separately.

2. We only disclose your personal information in accordance with this Policy to the extent permitted by applicable laws and regulations. Unless you agree otherwise or otherwise specified in this Policy, we will not provide your personal information to any unrelated third parties.

6.How CNGBdb Uses Cookies

1. To ensure the normal operation, CNGBdb stores small data files(cookies) on computers or mobile devices. A cookie is a plain text file stored on a computer or mobile device by a web server. The content of a cookie can only be retrieved or read by the server that created it. Each cookie is unique to your web browser or mobile application. Cookies usually contain identifiers, site names, and some numbers and characters. With the help of cookies, websites can store user preferences and related data to improve user experience in following cases:

1) With the help of cookies, the website can save settings, such as computer or mobile device language, font size and other browsing preferences. This means that users do not need to reconfigure user preferences every time they visit.

2) Statistical analysis: We may use cookies to count the number of user visits and learn about the source of visits.

3) Login authentication: When you visit CNGBdb, we will generate a separate ID for you to identify your identity. If the website does not use cookies with this function, the user will be regarded as a new visitor every time he opens a web page. For example, if you log in to CNGBdb and then go to another webpage, you will be regarded as a new visitor and need to log in again when you come back.

2. Other third parties may set cookies on our website, such as Google and Baidu. They use cookies to receive information about your IP address, your browser configuration, and access information, but they do not collect your personally identifiable information. They use cookies to understand how you interact with the website. You can visit their websites to learn how these third parties use cookies.

3. You can manage or delete cookies according to your preferences, see for details. You can clear all cookies saved on your computer, and most web browsers have a cookie blocking function. But if you do this, you need to change the user settings each time you visit our website. To learn more about how to change your browser settings, please visit the following link:

1) Internet Explorer

2) Google Chrome

3) Mozilla Firefox

4) Safari

7.Your Rights

In accordance with relevant China's laws and regulations, scientific research norms, ethical principles, and common practices in other countries and regions, CNGBdb strives to ensure your following rights with respect to your personal information:

1. Access / correct your personal information

You have the right to access/correct your personal account information at any time, except as otherwise required by laws and regulations.

If you want to access/change your name, contact number, email address, the name or contact information of department/organization/unit in your account, please visit the following URLs:

If you are unable to access the above links, you can always contact our administrator via and we will process it as soon as possible.

2. Delete your personal information

In the following circumstances, you can request CNGBdb to delete your personal information:

1) If the processing purpose of CNGNdb has been achieved, cannot be achieved, or is no longer necessary to be achieved;

2) If CNGBdb no longer provides services to you, or the storage period has expired;

3) If you withdraw your consent or cancel your account follow the way in this policy;

4) If the way that CNGBdb handles personal information violates applicable laws and regulations or the consent with you;

5) Other circumstances stipulated by applicable laws.

3. Delete your account

You can delete your registered account at any time, you can email to delete the account. After you delete your account, CNGBdb will stop providing you with products or services, your personal information will be deleted, and your account will not be restored, unless it is otherwise provided by laws and regulations. It is recommended that you make a backup.

4. Request a copy of personal information

If you want to request a copy of your personal information in our system, you can contact us via, and we will follow up on your request according to the actual situation at once.

5. Withdrawal

You may withdraw your consent. When you withdraw your consent, we will no longer process the corresponding personal information. According to the legal requirements, your decision to withdraw your consent will not affect the previous personal information processing based on your consent, but your account may be invalid due to the lack of necessary information (such as email address).

6. Respond to your above requests

To ensure safety, you may need to provide a written request or prove your identity in other ways. CNGBdb may require you to verify your identity before processing your request. CNGBdb will generally reply within 7 working days. If you are not satisfied with this, you can lodge a complaint by emailing to

7. Exceptions

In the following situations, CNGBdb will not be able to respond to your request:

1) Where the request is related to CNGBdb's fulfillment of obligations stipulated by laws and regulations;

2) Where the request is directly related to national security and national defense security;

3) Where the request is directly related to public safety, public health, and major public interests;

4) Where the request is directly related to a criminal investigation, prosecution, trial and execution of judgments;

5) Where there is sufficient evidence from CNGBdb that the user has subjective malice or abuse of rights;

6) Where refusing the request is to protect the life, property and other major legal rights of users or other individuals, while it is difficult to obtain other individual’s authorization and consent;

7) Where responding to the user's request will cause serious damage to the legitimate rights and interests of the user or other individuals or organizations;

8) Where the request involves trade secrets.

8.How dose CNGBdb Transfer Your Personal Information

In principle, personal information collected by CNGBdb will be stored within the territorial scope of People's Republic of China.

9.How CNGBdb Processes Personal Information of Minors

1. The data services provided by CNGBdb are mainly for adult scientific researchers. Minors are not allowed to create their own user accounts without the consent of their parents or guardians. If minors provide personal information with the consent of their parents or guardians, CNGBdb will only use or disclose this information where permitted by law, by the parent’s or guardian's explicit consents, or necessary to protect the minors.

2. If minors provide us with their personal information without parental consent, their parents or guardians can contact us to stop collecting, using or disclosing their personal information.

10.Visit CNGBdb via Third-Party Websites

1. If you jump to CNGBdb through a third party, the commitment made by the third party's privacy policy has nothing to do with CNGBdb. Please read the privacy statement of the third-party website carefully.

2. You can log in to CNGBdb through a third-party platform, and you will authorize your public information registered on the third-party platform (avatar, nickname and other information authorized by you) to bind your CNGBdb account, and you can also cancel the binding relationship of the third-party platform through the CNGBdb personal center.

11.Visit Third-Party Websites via CNGBdb

This Policy only applies to the services provided by CNGBdb. If you visit a third-party website through CNGBdb and use the services provided by it, please check the privacy policy of the website before using it to ensure that you understand how the website uses your information and adjust the privacy settings of the third-party website according to your preferences.

12.How We Update This Policy

CNGBdb's Privacy and Security Policy will be revised and updated at any time depending on the actual situation. The latest revision date will be displayed on this page.

13.Contact Us

All inquiries about your personal information, including requests to access, edit, delete your personal information, request a copy of your personal information, withdraw your consent, and delete your account, or questions or complaints about the Policy, please send a written request to China National GeneBank (CNGB) (post address: China National GeneBank, Jinsha Road, Dapeng District, Shenzhen, postcode: 518121) or email to If you want to contact us by phone, please contact Ms Li (phone: 0755-33945586; Monday to Friday: 9:00 to 13:00, 14:00 to 18:00 CST. Saturday, Sunday, and public holidays: closed).